G
Guest
·I have started this little thread on the back of what seems to be some concern about what level of service that we Benelli owners seem to be experiencing about the Benelli brand or the dealers who are acting on behalf of the Benelli brand.
Just to clarify, I am not pointing at any dealership in particular, but just your gripe with them or with Benelli directly.
First and foremost (without any arse licking
) I would like to thank Roland for getting these forums up and running, which has in return enabled all of us to communicate about the good and bad points of owning this bike. Without his input we would all be looking into space right now wondering were we go to for advice and help. So for that .... thank you Roland
But let's cut to the chase. Are we REALLY happy with our bikes? Have they REALLY performed to our expectations? Have they REALLY lived up to the hype that they have recieved from owners and media reviews alike?
If you had the chance to speak to Benelli directly ..... what would you say? Would it be positive or negative feedback?
So what I am saying is that should you have any comments that you wish to pass on to Benelli (Italy) then drop me a line to the following email addy .... [email protected] and I will compile a letter to them (translated into Italian) airing All of our points.
It goes without saying that this will be in complete confidence and that no names will be passed on to Benelli and dealers alike. Nor will they be available to read on these forums. I will however request that ALL communication be passed on to everyone and not just to me so that nothing is hidden or reconstructed (if that makes sense).
I would also like to point out (if they haven't noticed already) the importance that these forums can and could have to future Benelli owners. Bad press will travel much faster than good press and the sooner that Benelli and their dealers realise that, well the better really isn't it?
So let's give it a go and see where it gets us shall we? No mail will be passed on to Benelli (Italy) until everyone agrees to it and that we're all happy with it.
What do you reckon? Should we give it a go to see what happens?
Let me know either way and I'll see what I can do.
Al:smokin
Just to clarify, I am not pointing at any dealership in particular, but just your gripe with them or with Benelli directly.
First and foremost (without any arse licking
But let's cut to the chase. Are we REALLY happy with our bikes? Have they REALLY performed to our expectations? Have they REALLY lived up to the hype that they have recieved from owners and media reviews alike?
If you had the chance to speak to Benelli directly ..... what would you say? Would it be positive or negative feedback?
So what I am saying is that should you have any comments that you wish to pass on to Benelli (Italy) then drop me a line to the following email addy .... [email protected] and I will compile a letter to them (translated into Italian) airing All of our points.
It goes without saying that this will be in complete confidence and that no names will be passed on to Benelli and dealers alike. Nor will they be available to read on these forums. I will however request that ALL communication be passed on to everyone and not just to me so that nothing is hidden or reconstructed (if that makes sense).
I would also like to point out (if they haven't noticed already) the importance that these forums can and could have to future Benelli owners. Bad press will travel much faster than good press and the sooner that Benelli and their dealers realise that, well the better really isn't it?
So let's give it a go and see where it gets us shall we? No mail will be passed on to Benelli (Italy) until everyone agrees to it and that we're all happy with it.
What do you reckon? Should we give it a go to see what happens?
Let me know either way and I'll see what I can do.
Al:smokin