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Discussion Starter · #1 ·
What did you guys think of all the snippets of Benelli new models in MCN last week?.What are they on?.Surely they should get a dealer network established stocked with the models we know and love,and get customer satisfaction sorted before they tell us that they are working on new projects!.
Zebo.
 
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Discussion Starter · #3 ·
Re: action not words

Unless we do not take some action we are doomed to sit and watch them fool us the way they want for a long time to come.

A message of this kind addressed to Benelli through the motor press will hopefully make them stop a second from their hectic chaos, look around and take the needed action to improve the things that are urgent - spare parts availability and proper technical support.
 
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Discussion Starter · #4 ·
Hmmmm

I guess in all fairness, Benelli need a broad range of models to make the marque look attractive for a dealer to take them on. Your hardly going to find a motorcycle shop that will tie up money in carrying spares, buying workshop equipment, training staff all for a couple of versions of a TnT.

Plus having more models to sell will give them the added money to make good the operations.

I think we all have to be patient, Benelli will come good, for you guys it is only your bike, for me it is my job, which means any bike that I am going to have in the future.
 
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Discussion Starter · #5 ·
Re: Hmmmm

I understand your concerns. It is even more your duty to push Benelli to support existing models prior to open new sources of trouble.

I think everything lies in a good management. I haven't been to Misano since my bikes were not prepared for such a long run (not even so long considering only less than 1000 km distance) but I have heard of not so good setup there and this is their most important yearly marketing event. Yet, people were able to sort technical issues that they have had for two years. That means to me that things are possible is just they have to make it available to all Benelli owners.

It is hard to understand that Benelli's most valuable asset is it's existing customer park. If this is gone I am afraid that they will not be able to recover again. My 2 cents thoughts.
 
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Discussion Starter · #6 ·
Re:hmmmmmm

I went to Misano and yes the Saturday was a total mess! why? because Benelli had not anticipated the number of people turning up that was plain to see. After lunch the day ran better as for Sunday I did'nt see any problems at all the day ran sweet and as promissed I got the chance to ride all the models.

As for the back up I with other dealers voiced my opinions and was told that things will improve, and yes I can say from my point of view where Benelli are now to 12 months ago is a leap forward. You guys just think about that for a minute?. As for going forward I've been told that Benelli had to show it's new owners that they can deliver the goods before more investment is put into the company (e.g new models) I think they are on there way and yes it's abit boring with variations of the 1130 but if thats all they can do for now then it's not a bad job at all.

It appears to me that Benelli have been trying to make a good showing to the new owners that the customers & dealers have been forgot! and this was my goal at Misano to let them know about us! it looks like a group of people at the factory are about to start and sort out all the past/current problems and I hope this service will get better but we have to be patient which is not always the case.

As a dealer I have to have faith in the project and I will push for change as much as I can but we also need to comment on the plus sides of things so the brand can grow.

this is a fact.....4 Tornado 1130, 8 TRE-K, 4 TNT, 4 Cafe racer all hammered over 2 days only turned off to re-fuel & have new tyres, NONE of them broke down!!!!!!!!! only crash damage forced the bikes to stop. THATS A POSITIVE.
 
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Discussion Starter · #7 ·
Re: Re:hmmmmmm

:hat

Rusty, that was my experience when I went to Misano in 2004. Poor organisation to start with on Saturday morning, but this was more than made up for though by the amount of free track time I had over the whole of the weekend.
I had a total of 11 30 to 40 minute sessions on track with great buffet lunches in between.:D

There was approximately 200 plus bikes there and I don't think 1 bike broke down. The only bikes parked up were the ones crashed by journo's!

I only hope Benelli recognise that there is a problem with back up and sort out accordingly.
 
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Discussion Starter · #8 ·
Re: Re:hmmmmmm

this is a fact.....4 Tornado 1130, 8 TRE-K, 4 TNT, 4 Cafe racer all hammered over 2 days only turned off to re-fuel & have new tyres, NONE of them broke down!!!!!!!!! only crash damage forced the bikes to stop. THATS A POSITIVE.
So it's positive if you can have a bunch of Benelli's hammered over 2 days Rusty? We owners like to think that we can have our bike on the road for months (with the occasional thrashing thrown in for good measure) without them breaking down never mind only a couple of days.
I had my gixxer6 on the road for over 5 years and not once did it let me down. Now that's a positive:b

Al8)
 
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Discussion Starter · #9 ·
Re: Re:hmmmmmm

Fair point Al, I was trying to make the point that I was suprised as I saw some real bad riders on them, wheelie attempets out of the pits with the bikes reving to the red and the clutch slipping like feck and the front wheel still on the deck:lol if you can't do it why try!

Yes you are right they need to hold together for longer and get the reliability better and maybe one day they will be as good as your old Suzuki but I can tell you for a fact that the Jap's don't always get it right, on the release day for the Honda VFR800 V-tec at Paul Ricard in France the valve V-tec system failed on several bikes, I was riding one of these that failed, ask Honda what happened and they will never admit it happened:\

Come on Benelli quality control sort it out.....

Rusty:)
 
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Discussion Starter · #10 ·
Re: Re:hmmmmmm

At the end of the day Rusty Benelli know that they have a reliability issue and customer service issue on their hands but how they decide to tackle that still remains to be seen. They can either get the bull by the horns and tackle these problems head on or bury their heads in the sand and hope that the problem goes away all by itself.
They do have a cracking looking bike which comes off of the production line but who knows if thats good enough to keep the orders coming in. Only time will tell I suppose:)

Al;)
 
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Discussion Starter · #11 ·
Re: Re:hmmmmmm

Fair play rusty n Al
My 03 Tre when it ran went fantastic. I'm not a brilliant rider but everytime I got on that bike I thrashed it to within an inch of its life - to the red in every gear. I wheelied it for miles on the motorways, stoppied it, rolling burn outs and was even twat enough to bounce it off the limiter a few times when a few of us were at lights messin about. The engine stayed together the whole time (although one of the exhaust shims did close up a little tight - kinda max allowed tolerance). However, through early recall faults I managed to destroy the clutch basket/slipper clutch gear, a fault on the early models. I warped the front disc, went through a set of lower fairings and right brake peg grinding it on track and Isle of Man. Stuffed my neutral selecter spring and the bugger stalled at lights sometimes :eek: That was all with me riding the bike for approx 5000 miles.

Make head or tails of that, but the one thing I can def. say was if anything else was gonna go it would have!

Dean
 
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Discussion Starter · #12 ·
yeh!

Way to go Dean, I agree, bloody strong engines, my race bikes were thrashed the same, apart from the few teething troubles that we all now know about (and Benelli now do also), these bikes are pretty bullet proof. Just change your cam chain frequently, not that I ever broke one but I see a trend beginning possibly ;-)
 
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Discussion Starter · #13 ·
Re: Re:hmmmmmm

I'm not a brilliant rider but everytime I got on that bike I thrashed it to within an inch of its life
I love it when you talk dirty Dean:rollin

Al:b
 
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Discussion Starter · #15 ·
Re: Re:hmmmmmm

Well,
I heard about the article but had not had the chance to read it yet. Seems link they are pumping a lot of money into the company. I am sure it's going to take a while for the resources to trickle down to the end user.
 
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